Comments on: MFSW Causing Ordering Problems http://www.motoringfile.com/2007/02/05/mfsw-causing-ordering-problems/ MotoringFile | MINI news, reviews and opinion. MINI Cooper, Cooper S, Clubman, Countryman Thu, 09 Feb 2012 20:14:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: DB http://www.motoringfile.com/2007/02/05/mfsw-causing-ordering-problems/comment-page-1/#comment-102242 DB Tue, 06 Mar 2007 19:54:33 +0000 http://motoringfile.com/2007/02/07/mfsw-causing-ordering-problems/#comment-102242 <p>You should definitely get your MINI into the dealer and have it looked at if that is the problem. Until then, I would also recommend not using the cruise control.</p> You should definitely get your MINI into the dealer and have it looked at if that is the problem. Until then, I would also recommend not using the cruise control.

]]> By: CHRIS http://www.motoringfile.com/2007/02/05/mfsw-causing-ordering-problems/comment-page-1/#comment-101963 CHRIS Mon, 05 Mar 2007 21:30:13 +0000 http://motoringfile.com/2007/02/07/mfsw-causing-ordering-problems/#comment-101963 <p>ON 2007 MINI COOPER WHEN USING THE CRUISE CONTROL IT ALL THE SUDDEN SLAMS ON THE BRAKES AND SLOWS DOWN. HAVE YOU HEARD OF THIS YET?</p> ON 2007 MINI COOPER WHEN USING THE CRUISE CONTROL IT ALL THE SUDDEN SLAMS ON THE BRAKES AND SLOWS DOWN. HAVE YOU HEARD OF THIS YET?

]]> By: spclark http://www.motoringfile.com/2007/02/05/mfsw-causing-ordering-problems/comment-page-1/#comment-100163 spclark Mon, 26 Feb 2007 16:21:38 +0000 http://motoringfile.com/2007/02/07/mfsw-causing-ordering-problems/#comment-100163 <p>Sorry I missed seeing this thread earlier; I'm the guy from MINI2 who's R56 arrived late last week in Illinois, only to be found lacking the MF wheel I'd ordered for it back in early January.</p> <p>Crivens!!</p> <p>Now it's another 6+ weeks 'till my reordered S arrives. Small comfort the dealer gave me the MF wheel option for free on the reorder, but at least I'll have what I ordered when it finally arrives.</p> Sorry I missed seeing this thread earlier; I’m the guy from MINI2 who’s R56 arrived late last week in Illinois, only to be found lacking the MF wheel I’d ordered for it back in early January.

Crivens!!

Now it’s another 6+ weeks ’till my reordered S arrives. Small comfort the dealer gave me the MF wheel option for free on the reorder, but at least I’ll have what I ordered when it finally arrives.

]]> By: Oh Waily, Waily... - MINI2 http://www.motoringfile.com/2007/02/05/mfsw-causing-ordering-problems/comment-page-1/#comment-99991 Oh Waily, Waily... - MINI2 Mon, 26 Feb 2007 02:08:11 +0000 http://motoringfile.com/2007/02/07/mfsw-causing-ordering-problems/#comment-99991 <p>[...] Quote: Originally Posted by SPClark (original) Any new S owners out there have this problem too? Dealer rep - fresh back from an Arizona MINI Get Acquainted program - said there'd been rumors this was happening. Motoringfile.com - 5th Feb 2007 [...]</p> [...] Quote: Originally Posted by SPClark (original) Any new S owners out there have this problem too? Dealer rep – fresh back from an Arizona MINI Get Acquainted program – said there’d been rumors this was happening. Motoringfile.com – 5th Feb 2007 [...]

]]> By: robble http://www.motoringfile.com/2007/02/05/mfsw-causing-ordering-problems/comment-page-1/#comment-95060 robble Fri, 09 Feb 2007 02:49:27 +0000 http://motoringfile.com/2007/02/07/mfsw-causing-ordering-problems/#comment-95060 <blockquote>Freud Feb 5th, 2007 Link I had to re-order today due to this issue. Let’s see what Mini does to make it up to me as I’ll have to wait till end of March now before I get my R56. </blockquote> <p>same day and time frame as The guy who made five screen names on nam.</p> <blockquote>Freud Feb 6th, 2007 Link I TOTALLY agree with SEB</blockquote> <blockquote>Suzie Feb 5th, 2007 Link I totally agree with Venus</blockquote> <blockquote>Freud Feb 6th, 2007 Link Suzie has posted up what...</blockquote> <p>note venus and suzie were the the two gabe pointed out as a spammer.</p> <p>Seems someone is still up to the same games. I noticed a couple other posts that seemed suspicious but I'll give a benefit of the doubt till Gabe checks IP addys etc. The writing style is quite similar and this person is found of quoting themselves and agreeing with themselves on things MINI should do to make up for it..</p> Freud Feb 5th, 2007 Link I had to re-order today due to this issue. Let’s see what Mini does to make it up to me as I’ll have to wait till end of March now before I get my R56.

same day and time frame as The guy who made five screen names on nam.

Freud Feb 6th, 2007 Link I TOTALLY agree with SEB
Suzie Feb 5th, 2007 Link I totally agree with Venus
Freud Feb 6th, 2007 Link Suzie has posted up what…

note venus and suzie were the the two gabe pointed out as a spammer.

Seems someone is still up to the same games. I noticed a couple other posts that seemed suspicious but I’ll give a benefit of the doubt till Gabe checks IP addys etc. The writing style is quite similar and this person is found of quoting themselves and agreeing with themselves on things MINI should do to make up for it..

]]> By: robble http://www.motoringfile.com/2007/02/05/mfsw-causing-ordering-problems/comment-page-1/#comment-95054 robble Fri, 09 Feb 2007 02:33:12 +0000 http://motoringfile.com/2007/02/07/mfsw-causing-ordering-problems/#comment-95054 <blockquote>I’m curious as to why the last commenter has been been posting multiple times (including the previous two comments here) under different names in regard to this issue? We all understand you’re concerned but please don’t spam the site. </blockquote> <p>incredible.. the same person created FIVE screen names on NAM to complain and two names on MINI2 also.</p> <p>There is a problem that needs to be solved but intentionally "flanning the flames" doesn't help anything.</p> I’m curious as to why the last commenter has been been posting multiple times (including the previous two comments here) under different names in regard to this issue? We all understand you’re concerned but please don’t spam the site.

incredible.. the same person created FIVE screen names on NAM to complain and two names on MINI2 also.

There is a problem that needs to be solved but intentionally “flanning the flames” doesn’t help anything.

]]> By: Zac http://www.motoringfile.com/2007/02/05/mfsw-causing-ordering-problems/comment-page-1/#comment-94456 Zac Wed, 07 Feb 2007 23:41:41 +0000 http://motoringfile.com/2007/02/07/mfsw-causing-ordering-problems/#comment-94456 <p>I got an email from Mini a few minutes back saying they are still looking into the possibility of retrofitting of compensation for delay. It appears that different folks are being given different answers. It will be nice if Mini just comes out and says that "Sorry for your pain. We won't charge you for the Multifunction Steering Wheel to make it up to you." and everyone will be happy I think.</p> I got an email from Mini a few minutes back saying they are still looking into the possibility of retrofitting of compensation for delay. It appears that different folks are being given different answers. It will be nice if Mini just comes out and says that “Sorry for your pain. We won’t charge you for the Multifunction Steering Wheel to make it up to you.” and everyone will be happy I think.

]]> By: Freud http://www.motoringfile.com/2007/02/05/mfsw-causing-ordering-problems/comment-page-1/#comment-94423 Freud Wed, 07 Feb 2007 21:50:56 +0000 http://motoringfile.com/2007/02/07/mfsw-causing-ordering-problems/#comment-94423 <p>It appears that Mini is refusing to take responsibility for this. Mini has started telling customers that neither are they going to be able to retrofit the MFSW, not give any compensation for making them wait longer for the next order. How rude and irresponsible of Mini to do so.</p> It appears that Mini is refusing to take responsibility for this. Mini has started telling customers that neither are they going to be able to retrofit the MFSW, not give any compensation for making them wait longer for the next order. How rude and irresponsible of Mini to do so.

]]> By: YuccaPatrol http://www.motoringfile.com/2007/02/05/mfsw-causing-ordering-problems/comment-page-1/#comment-94074 YuccaPatrol Wed, 07 Feb 2007 04:42:26 +0000 http://motoringfile.com/2007/02/07/mfsw-causing-ordering-problems/#comment-94074 <p>I'd stick MINI with their mistake and re-order. No cruise control would really bug me.</p> I’d stick MINI with their mistake and re-order. No cruise control would really bug me.

]]> By: Motoring Advisor http://www.motoringfile.com/2007/02/05/mfsw-causing-ordering-problems/comment-page-1/#comment-93856 Motoring Advisor Tue, 06 Feb 2007 20:06:52 +0000 http://motoringfile.com/2007/02/07/mfsw-causing-ordering-problems/#comment-93856 <p>Did the customers here not verify their specs once the order was made? How did the dealer handle this with you? I'm curious...</p> Did the customers here not verify their specs once the order was made? How did the dealer handle this with you? I’m curious…

]]> By: Freud http://www.motoringfile.com/2007/02/05/mfsw-causing-ordering-problems/comment-page-1/#comment-93713 Freud Tue, 06 Feb 2007 13:19:38 +0000 http://motoringfile.com/2007/02/07/mfsw-causing-ordering-problems/#comment-93713 <p>I TOTALLY agree with SEB. Floor Mats for a 4-6 week additional wait? Shameful if customers will accept that. My dealer was throwing in free mats anyway. 1K sounds more reasonable. Suzie has posted up what Mini offered to customers in the past whose orders were delayed and that seems to be a reasonable thing to doo too.</p> I TOTALLY agree with SEB. Floor Mats for a 4-6 week additional wait? Shameful if customers will accept that. My dealer was throwing in free mats anyway. 1K sounds more reasonable. Suzie has posted up what Mini offered to customers in the past whose orders were delayed and that seems to be a reasonable thing to doo too.

]]> By: seb http://www.motoringfile.com/2007/02/05/mfsw-causing-ordering-problems/comment-page-1/#comment-93606 seb Tue, 06 Feb 2007 06:13:34 +0000 http://motoringfile.com/2007/02/07/mfsw-causing-ordering-problems/#comment-93606 <p>If I were waiting on my new custom ordered 07 MINI, and somebody offered me $1000.00 to pass on my car and reorder another one ... I'd laugh. Floor mats? .... well, that would just make me mad. Which is to say, I think MINI should consider 1K MINI bucks as a MINIMUM peace offering. Companies seldom realize their greatest opportunity to thoroughly impress a customer ... is right after they have accidentally disserviced them.</p> If I were waiting on my new custom ordered 07 MINI, and somebody offered me $1000.00 to pass on my car and reorder another one … I’d laugh. Floor mats? …. well, that would just make me mad. Which is to say, I think MINI should consider 1K MINI bucks as a MINIMUM peace offering. Companies seldom realize their greatest opportunity to thoroughly impress a customer … is right after they have accidentally disserviced them.

]]> By: lavardera http://www.motoringfile.com/2007/02/05/mfsw-causing-ordering-problems/comment-page-1/#comment-93583 lavardera Tue, 06 Feb 2007 04:29:40 +0000 http://motoringfile.com/2007/02/07/mfsw-causing-ordering-problems/#comment-93583 <p>40 cars does not sound like that many, which makes me wonder if they will really make the effort for a fix for such a number of cars. But if they were not trying to make a fix work, well then they would have encouraged everybody to re-order already, with whatever compensation they decided they were willing to offer. So its not over everybody, not till the fat lady sings.</p> 40 cars does not sound like that many, which makes me wonder if they will really make the effort for a fix for such a number of cars. But if they were not trying to make a fix work, well then they would have encouraged everybody to re-order already, with whatever compensation they decided they were willing to offer. So its not over everybody, not till the fat lady sings.

]]> By: Ryephile http://www.motoringfile.com/2007/02/05/mfsw-causing-ordering-problems/comment-page-1/#comment-93573 Ryephile Tue, 06 Feb 2007 03:24:15 +0000 http://motoringfile.com/2007/02/07/mfsw-causing-ordering-problems/#comment-93573 <p>Thank you Gabe for your help! I'm a bit taken aback that I'm one-of-forty affected. I certainly thought the problem was much bigger scale than it seems to have been. Are there that few people ordering R56 right now? It doesn't seem there are any waiting lists per se at the dealerships yet.</p> Thank you Gabe for your help! I’m a bit taken aback that I’m one-of-forty affected. I certainly thought the problem was much bigger scale than it seems to have been. Are there that few people ordering R56 right now? It doesn’t seem there are any waiting lists per se at the dealerships yet.

]]> By: O(=^=)O Capn http://www.motoringfile.com/2007/02/05/mfsw-causing-ordering-problems/comment-page-1/#comment-93566 O(=^=)O Capn Tue, 06 Feb 2007 02:37:13 +0000 http://motoringfile.com/2007/02/07/mfsw-causing-ordering-problems/#comment-93566 <p>rotflmao</p> rotflmao

]]> By: Freud http://www.motoringfile.com/2007/02/05/mfsw-causing-ordering-problems/comment-page-1/#comment-93565 Freud Tue, 06 Feb 2007 02:37:08 +0000 http://motoringfile.com/2007/02/07/mfsw-causing-ordering-problems/#comment-93565 <p>I had to re-order today due to this issue. Let's see what Mini does to make it up to me as I'll have to wait till end of March now before I get my R56.</p> I had to re-order today due to this issue. Let’s see what Mini does to make it up to me as I’ll have to wait till end of March now before I get my R56.

]]> By: Neil http://www.motoringfile.com/2007/02/05/mfsw-causing-ordering-problems/comment-page-1/#comment-93528 Neil Tue, 06 Feb 2007 00:58:32 +0000 http://motoringfile.com/2007/02/07/mfsw-causing-ordering-problems/#comment-93528 <p>Ouch.</p> Ouch.

]]> By: Gabe http://www.motoringfile.com/2007/02/05/mfsw-causing-ordering-problems/comment-page-1/#comment-93507 Gabe Tue, 06 Feb 2007 00:08:30 +0000 http://motoringfile.com/2007/02/07/mfsw-causing-ordering-problems/#comment-93507 <p>I'm curious as to why the last commenter has been been posting multiple times (including the previous two comments here) under different names in regard to this issue? We all understand you're concerned but please don't spam the site.</p> I’m curious as to why the last commenter has been been posting multiple times (including the previous two comments here) under different names in regard to this issue? We all understand you’re concerned but please don’t spam the site.

]]> By: Suzie http://www.motoringfile.com/2007/02/05/mfsw-causing-ordering-problems/comment-page-1/#comment-93502 Suzie Tue, 06 Feb 2007 00:01:27 +0000 http://motoringfile.com/2007/02/07/mfsw-causing-ordering-problems/#comment-93502 <p>Thus happened to my Mini too :(</p> <p>After talking to my MA & ASK MINI rep, - it doesn't sound like retrofitting is going to be possible or practical. So, looks like everyone effected will either have the option of taking the car without the MFSW (and no cruise control) or re-order. Re-ordering will probably add 6 week to our wait.</p> <p>I totally agree with Venus - compensation or discount is deserved. And how do you really put a dollar value on making someone wait 6 extra weeks for their Mini.</p> <p>I guess we will find out if Mini will do the right thing in this situation by compensation those affected or not. I believe in the past they have compensated folks whose convertible orders were delayed due to a VIN # mixup. I found the following compensation on NAM which seems quite reasonable:</p> <p>1) 4th year of schedule maintenance free 2) Free wind deflector 3) $250 in mini bucks???</p> <p>Here is a link to lots of good info on this issue:</p> <p>http://www.northamericanmotoring.com/forums/showthread.php?t=91071</p> Thus happened to my Mini too :(

After talking to my MA & ASK MINI rep, – it doesn’t sound like retrofitting is going to be possible or practical. So, looks like everyone effected will either have the option of taking the car without the MFSW (and no cruise control) or re-order. Re-ordering will probably add 6 week to our wait.

I totally agree with Venus – compensation or discount is deserved. And how do you really put a dollar value on making someone wait 6 extra weeks for their Mini.

I guess we will find out if Mini will do the right thing in this situation by compensation those affected or not. I believe in the past they have compensated folks whose convertible orders were delayed due to a VIN # mixup. I found the following compensation on NAM which seems quite reasonable:

1) 4th year of schedule maintenance free 2) Free wind deflector 3) $250 in mini bucks???

Here is a link to lots of good info on this issue:

http://www.northamericanmotoring.com/forums/showthread.php?t=91071

]]> By: Venus http://www.motoringfile.com/2007/02/05/mfsw-causing-ordering-problems/comment-page-1/#comment-93493 Venus Mon, 05 Feb 2007 23:37:21 +0000 http://motoringfile.com/2007/02/07/mfsw-causing-ordering-problems/#comment-93493 <p>Thanks Gabe for this much awaited info. I agree with the folks on NAM that some compensation/discount is in order for folks who will have to wait even longer now to get their Minis due to re-ordering.</p> Thanks Gabe for this much awaited info. I agree with the folks on NAM that some compensation/discount is in order for folks who will have to wait even longer now to get their Minis due to re-ordering.

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