James Irmiger May 18th, 2009 Link
The best advice I can give is document everything. That and be patient. As I commented in the last article, each time your car makes a noise and is “fixed”, it’s viewed as a separate issue which will infuriate you to no end. They won’t just pull apart your engine on your first visit. They’ll bleed the oil from the system to purge air from it and send you on your merry way. Then after the sound returns (which it inevitably will), they’ll have to re-verify the sound (even though your car already has been fixed for the issue), then fix it according to what they find. You might only get a new tensioner, or timing chain, or the whole thing. Finally, when the lesser repairs have all been tried, they should replace the entire assembly for you. The imperative word is “should”. So, are you still being patient at this point? Trust me, I wasn’t.
Of course, you might just be friends with your dealer and get it done properly right away, but sadly, I went through the ringer with mine because they had to follow “procedure”. I certainly hope your visits go smoother than mine did.
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