Do you own a ’02 – ’05 MINI Cooper, MINI Cooper S or MINI Cooper Convertible in the US? Have you had to replace your power steering pump at your cost? Did you get the letter?
In the interest of customer satisfaction, we are extending the warranty coverage for the power-assist steering pump and associated cooling fan on your vehicle to 13 years/150,000 miles, whichever occurs first, starting from the date of first retail sale or the date the vehicle was first placed in service as a demonstrator or company vehicle, whichever is earlier.
If you have not had to replace yours, and if it should fail before your MINI is 13 years old or has 150K miles, the repair will be covered. If you have replaced yours out of warranty and at your own expense, you have a very good chance of getting reimbursed. I received an email from MINIUSA earlier this week and that was indicated.
Thanks for contacting MINI USA regarding the Electro-Hydraulic Power (Assist) Steering (EHPS) Pump. Affected vehicles include model year 2002-05 MINI Cooper and Cooper S vehicles and model year 2005 Cooper Convertible and Cooper S Convertible vehicles.
If you had the power assist steering pump and/or the associated cooling fan replaced at your own expense, you may qualify for reimbursement of the associated costs you incurred.
If you have been paying attention, you would already know that this is not a new issue. I first wrote about this back in 2008 when mine failed and later posted about it on MotoringFile. I seriously doubt I can get reimbursed. While I was still within the 5 years, I was way outside the mileage restriction by 28k miles. I’m still going to try, but I’m not hopeful.
I’m starting to hear about people that are trying to get this repair done at the dealer now with some success. I say some because, as you might expect, replacement parts are now on backorder at least 2 weeks, possibly longer. If you already paid for this, don’t go running to your dealer. Well, actually, do go running to your dealer because you are going to need a copy of the original repair receipt, to mail in with some other information, to MINIUSA. If you qualify, your check will be mailed to you within four to six weeks. You might also be able to apply for reimbursement consideration at your dealer. Remember, nice guys finish first in this area. If your dealer isn’t willing or able to help, move along to contacting MINIUSA directly.
If your power steering is working, by all means don’t even worry about it. The parts are back ordered anyway at the dealer. If your power steering does fail, it’s not like your MINI is going to catch fire or stop steering. It just means that your MINI will be very hard to steer, especially at lower speeds. Not the most enjoyable experience, but nothing that will leave you stranded.
Have you been reimbursed or had the dealer do the repair early? Comments are open, let us know how it turned out!