To help ease the complexity of dealing with roadside assistance MINI USA is releasing a smartphone application this Thursday. With the roadside assistance program being free (and a great selling point for the car) MINI USA is looking to leverage the application to help get word out and make life easier should make the process easier.
Here’s how it works:
The App will allow you to set up a profile via registering your VIN on the Application. This profile will store your VIN, Model & Model Year. You can also upload a picture of your MINI, give it a nickname & select the color MINI that you have.
You can select a service such as; jump start, tire change, fuel, lock out assistance, tow for mechanical reason, or accident.
Once youâ€™ve selected a service you can hit the call button and you will be connected with Roadside.
The App will then push all of the above data to the roadside rep on the other end of the phone as well as (with your permission by selecting â€œallow current locationâ€) the latitude and longitude of your current location.
Once you have completed the call there is also a screen to get service details. Here you will have a screen that shows your reference number, type of service you requested, the provider that has been selected to service you, and the estimated time of arrival.
The official launch is slated for this Thursday (8/20) and will be available on the iPhone (all versions) and the Blackberry Bold/Curve that is offered by AT&T, Alltel, T-Mobile, TracFone. As you would expect the app is free.
One note; Yes the appears to be from the insurance company Allstate. Apparently Allstate roadside services is a branch of Allstate (the insurance company) that provides all roadside assistance to MINI. Allstate is simply hosting the website and service or MINI.
+ Smartphone Roadside Assistance App / MINI USA