Logo



MF Exclusive: MINI USA to Launch Roadside Assistance Smartphone App

iPhone App

To help ease the complexity of dealing with roadside assistance MINI USA is releasing a smartphone application this Thursday. With the roadside assistance program being free (and a great selling point for the car) MINI USA is looking to leverage the application to help get word out and make life easier should make the process easier.

Here’s how it works:

  1. The App will allow you to set up a profile via registering your VIN on the Application. This profile will store your VIN, Model & Model Year. You can also upload a picture of your MINI, give it a nickname & select the color MINI that you have.

  2. You can select a service such as; jump start, tire change, fuel, lock out assistance, tow for mechanical reason, or accident.

  3. Once you’ve selected a service you can hit the call button and you will be connected with Roadside.

  4. The App will then push all of the above data to the roadside rep on the other end of the phone as well as (with your permission by selecting “allow current location”) the latitude and longitude of your current location.

Once you have completed the call there is also a screen to get service details. Here you will have a screen that shows your reference number, type of service you requested, the provider that has been selected to service you, and the estimated time of arrival.

The official launch is slated for this Thursday (8/20) and will be available on the iPhone (all versions) and the Blackberry Bold/Curve that is offered by AT&T, Alltel, T-Mobile, TracFone. As you would expect the app is free.

One note; Yes the appears to be from the insurance company Allstate. Apparently Allstate roadside services is a branch of Allstate (the insurance company) that provides all roadside assistance to MINI. Allstate is simply hosting the website and service or MINI.

+ Smartphone Roadside Assistance App / MINI USA

Related Posts Plugin for WordPress, Blogger...
Written By: Gabe

  • lavardera

    Looks handy.

    I always wonder what Roadside assistance would do for you if you got a nail in your runflat? They are not going to come out and swap your tire on the side of the road. And I’m not so eager for a 250$ replacement runflat either. But no dealer will plug them, and I’d expect roadside would not either.

  • Fritz

    Not available on the Curve through Verizon???

  • http://www.facebook.com/profile.php?id=1131392915 Wayne Dyer

    AAA has a similar app on the Apple App Store, I suspect this is the same thing, rebranded and hooked in to only the MINI databases, rather than AAA databases.

  • http://www.facebook.com/profile.php?id=561823790 Brendon Ziegenbein

    Not for Verizon Blackberry?

  • Dave Z

    Cool idea. I hope I never have to use it.

  • alpinamike

    It would be nice to have an owners app.

  • http://dbmini.us DB

    so I guess the only way to use this is to not have a Verizon Phone?

    It is a great idea, too bad not everyone will be able to use it.

  • rond

    Wonder why they have ignored the Windows Mobile crowd? I know they’re not as cool as iPhone’s and BlackBerry’s, but there are plenty of us MINI users stuck using company WM devices.

  • nickminir56

    I need this app on Nokia Symbian platform (S60) very very badly!!

  • Kris

    Only for iPhone? I hope they make a Android App

  • Chad

    Yeah, they could have made a java or web app and let everyone use it… Goofy. Instead, marketing and management thinks that the checkbox is checked, without actually looking at who can actually use the tool.

  • Roccorocket
    lavardera Aug 18th, 2009 Link Looks handy. I always wonder what Roadside assistance would do for you if you got a nail in your runflat? They are not going to come out and swap your tire on the side of the road. And I’m not so eager for a 250$ replacement runflat either. But no dealer will plug them, and I’d expect roadside would not either.

    Do what a buddy of mine does, carry your own plug kit. I’ve patched tires (run-flats) that had only a nail. Most shops will mount it after you patch it. Just don’t tell. Patched one with a nail hole “1″ off the shoulder, shop refused to fix it saying it was a risk. That tire wore out with the patch in place. It’s all BS to make money.

  • http://www.facebook.com/profile.php?id=653192548 Aurel Savin

    Installed and configured fine on my 8310/att. Verizon phones are not GSM, which i am sure had a lot to do with the app not being made for that carrier.

  • http://www.facebook.com/profile.php?id=1145665586 DUDE!

    Let’s see MINI Roadside assistance… I had a blown motor near Palm Springs, Ca., 105º outside temp, they wanted to take me and my MINI to Irvine, Ca., as it was the closest mileage wise, I had to get them to understand MINI of Monrovia was closer, I live in the next town over, got approved, got 1st tow truck, a cradle snatcher type, told the guy “No Way, send a flat bed,” they did, they proceeded to drop me off at a Denny’s near bumf#@k Egypt, came back 3 hours later, 8 hours in total, I was at Monrovia MINI, 9:30 am. Priceless!

    I’d use the AAA AP.

  • http://www.facebook.com/profile.php?id=589988134 Jarid Perry

    Wonder if it will work if you have two MINIs?

  • SFRedMCc

    I’m pretty low-tech, so I just added the MINI Roadside Assistance phone # and the MINI Tire Hazard phone # into my cell phone. What added benefits do you get by having these additional “apps”?

    PS: The MINI Tire Hazard Warranty/Service is something East Bay MINI offered as “insurance” against all run-flat tire and/or wheel failures. It includes free tire and/or wheel repair or replacement. At the time it seemed worthwhile, but can’t say how convenient or helpful it will actually be when you’re out in the middle of nowhere.

  • Zen

    Occasions where we seek roadside assistance are normally rare. But when it happens, isn’t it imporatant to convey the essential details quickly and get the service promptly? This looks to be a pretty useful app to me to do exactly that! Hopefully they’ll make an Android version soon..

  • Temp User

    Cool App. Simple basic utility services to start with. Hopefully they extend to other smartphones and mobile devices for rest of the manufacturers

  • http://nemini.org PaulGraz

    the complexity of dealing with roadside assistance?

    Is dialing the 800 # all that complex?

  • robble
    nickminir56 Aug 18th, 2009 I need this app on Nokia Symbian platform (S60) very very badly!!

    do you need roadside assistance that often?!

  • Pingback: MINI comes to the iPhone - www.miniMINImini.com

  • Juno

    Nice app!!.. this could be a handy tool to request the services & to get the details, but I too wonder whether it will work if you have two MINIs.

  • misslindsey

    So I admit I downloaded it today “just in case” and to see what it was all about (looks cool). Then tonight my MINI is stranded in my parents’ driveway 100+ miles from here – doubt sending them my gps coordinates will help.

  • dbhouston

    Cool little app. Now have it downloaded, though I hope I won’t need it.

  • Pingback: MotoringFile » Archive » MINI USA Officially Announces Roadside Assistance Smartphone Application


Sort by MINI model

MotoringFile on Instagram








MINI Model Cheat Sheet

1st Gen MINI
R50: One & MC Hatch
R52: All 1st Gen MINI Convt.
R53: MCS Hatch
2nd Gen MINI
R55: Clubman
R56: Hatch
R57: Convertible
R58: Coupe
R59: Roadster
R60: MINI Crossover
R61: MINI Crossover Coupe
3rd Gen MINI
F54: Clubman
F55: Five Door Hatch
F56: Hatch
F57: Convertible
F60: MINI Crossover
F58: Traveller

Advertise with MotoringFile

If you or your company are interested in advertising on the most influential MINI website in the world, please visit our Advertising section. If you have further questions about becoming a sponsor or would like to see our rate sheet please feel free to contact us directly.
mini mini
Translate MotoringFile with Google: 
 

BF

MotoringFile Buyers Guides

R50 ('02-'06 MC) Buyers Guide
R53 ('02-'06 MCS) Buyers Guide

BF

SF



MotoringFile Reviews

Reviews:
'12 JCW Coupe
'11 Fiat 500 Sport
'11 Tesla Roaster 2.5 '11 Countryman Comparo
'11 Cooper S Hatch
'11 Countryman MCS (FWD)
'11 Countryman MC (auto)
'10 Mayfair MCS (auto)
'11 Countryman MCS (ALL4)
'10 MINI E
'10 Tesla Roadster Sport
'09 Cooper S Convertible
'09 JCW Hatch
'09 JCW Clubman
JCW Stage I vs JCW Stage II
'08 Clubman S (Auto)
1st Drive: '08 MINI Clubman
'08 Smart Fourtwo
Comparison: '08 BMW 135i
'06 R53 MCS vs '07 R56 MCS
'07 R56 JCW (Stage 1)
'07 MINI Cooper S Long Term
'07 BMW Z4 M Coupe
'07 MINI Cooper & Cooper S
Audio: '07 MC/MCS at the Track
'06 JCW GP Long term
Reader Review: JCW GP
'06 JCW Cooper S Long Term
Comparison: '06 Lotus Elise
Comparison: '06 Mazda MX5
Comparison: '06 UK Focus ST
Comparison: '06 Civic Si
Comparison: '04 TVR T350
Comparison: '06 Nissan 350z
Comparison: '06 VW GTI w/DSG
Podcast: Cooper S Auto
Podcast: BMW 325i
Podcast: JCW MC Soundkit
'04 JCW MINI Cooper Tuning Kit
'05 MCS: One Month Review
'05 MCS Auto
'05 JCW S 1st Drive
'05 MINI Cooper
'05 MCS Conv. Long Term
'05 MINI Cooper S
'05 MCS Cabrio 1st Drive
'04 JCW MCS First Drive
'04 MC w/JCW Tuning Kit
BMW M3 SMG Vs. MCS
'04 MINI Cooper CVT
'02 MCS 3 year Review
Autocrossing the MINI Range


cafepress